six6as Privacy Policy

1. Introduction

six6as ("we", "us", "our") operates the online casino and sports betting platform accessible at six6as.app. We are committed to protecting the privacy and personal information of every player who registers and uses our services across Bangladesh, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

This Privacy Policy sets out in clear, plain English how we handle your personal data — from the moment you first visit our site through to the ongoing management of your player account. We treat data protection as a core operational responsibility, not an afterthought, and we have put in place technical and organisational measures proportionate to the sensitivity of the information we hold.

This policy applies to all data collected through the six6as website, mobile interface, customer support channels, and any other service we operate under the six6as brand. It does not apply to third-party websites or services that may be linked from our platform.

2. Personal Data We Collect

2.1 Registration Data

When you create a six6as account, we collect the following information:

• Full legal name
• Date of birth (for age verification — 21+ only)
• Residential address, including city and postcode
• Email address
• Mobile phone number
• Preferred payment method (e.g., bKash, Nagad, Rocket, Upay)
• Username and encrypted password

2.2 Identity Verification Data

To comply with our know-your-customer (KYC) obligations and to prevent fraud, we may request copies of:

• National Identity Card (NID) or passport
• Utility bill or bank statement dated within the last 90 days, confirming your residential address
• Screenshots or confirmation references for payment methods registered to your account (e.g., bKash account number confirmation)

2.3 Financial Transaction Data

We record all deposit and withdrawal transactions processed through your account. This includes the transaction amount in Bangladeshi Taka (৳), the payment method used, the date and time of the transaction, and any reference numbers generated by your payment provider. We do not store full card numbers or mobile banking PINs on our servers.

2.4 Usage and Behavioural Data

As you use the six6as platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and click interactions
• Games played, bet amounts, and session duration
• Referral source (how you arrived at the six6as site)

2.5 Customer Support Communications

When you contact our support team via email at [email protected], we retain records of the correspondence, including the content of your messages and any attachments you share, for the purpose of resolving your query and maintaining quality assurance records.

3. How We Use Your Personal Data

six6as processes your personal data only for legitimate, clearly defined purposes. Specifically, we use your data to:

• Operate your account — create, maintain, and manage your player profile on the six6as platform.
• Process transactions — handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Verify your identity — confirm that you are aged 21 or above and are the legitimate holder of the payment methods registered to your account.
• Provide customer support — respond to queries, resolve disputes, and maintain records of communications.
• Personalise your experience — tailor game recommendations, bonus offers, and promotional content based on your activity on the platform.
• Ensure platform security — detect and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct.
• Comply with legal obligations — meet any applicable record-keeping, reporting, or disclosure requirements under relevant law.
• Improve our services — analyse aggregated usage patterns to enhance the platform's performance, game selection, and user interface.
• Send service communications — inform you of changes to these policies, account activity alerts, and deposit/withdrawal confirmations.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contractual necessity — processing required to perform the player agreement between you and six6as, including account management and payment processing.
• Consent — where you have given explicit permission for a specific use, such as receiving marketing communications or optional profiling for personalised offers.
• Legitimate interests — where processing is necessary for the prevention of fraud, platform security, and the improvement of our services, provided those interests are not overridden by your own rights and interests.
• Legal obligation — where we are required by applicable law to retain or disclose data.

5. Data Sharing & Third Parties

5.1 Service Providers

six6as engages a limited number of trusted third-party service providers who process personal data on our behalf. These include payment processing partners (including bKash, Nagad, Rocket, Upay, and card scheme operators such as Visa and Mastercard), identity verification providers, cloud hosting and data storage services, and customer support software providers. All third-party processors are contractually required to handle your data in accordance with strict confidentiality and security obligations.

5.2 Game Studios

When you play games from studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited technical data (such as your session token and game result logs) is shared with the relevant studio solely to enable game functionality and resolve disputes. Game studios do not receive your full personal profile or payment details.

5.3 No Sale of Personal Data

5.4 Legal Disclosures

We may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorised parties if we are legally compelled to do so, or if we reasonably believe that disclosure is necessary to prevent fraud, protect the safety of individuals, or enforce our Terms & Conditions.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to satisfy our legal, regulatory, fraud-prevention, and dispute-resolution obligations. Specifically:

• Account registration data and identity verification documents are retained for a minimum of five years following account closure.
• Financial transaction records are retained for a minimum of seven years in accordance with standard financial record-keeping practice.
• Customer support correspondence is retained for three years from the date of the most recent communication.
• Technical and usage logs are retained for up to 24 months before being anonymised or deleted.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be attributed to you as an individual.

7. Data Security

six6as employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption on all pages and data transmission pathways across the six6as platform.
• Encrypted password storage — your password is never stored in plain text; it is hashed using industry-standard cryptographic algorithms.
• Access controls — internal access to personal data is restricted on a strict need-to-know basis and is subject to regular access review.
• Secure data centres — all data is hosted on servers with physical and logical security controls in place.
• Regular security assessments — our platform undergoes periodic vulnerability testing and security reviews.

While we take every reasonable precaution to protect your data, no method of electronic storage or transmission is completely secure. We encourage you to use a strong, unique password for your six6as account and to enable any two-factor authentication options available within your account settings.

8. Cookies & Tracking Technologies

six6as uses cookies and similar tracking technologies to deliver a consistent, functional experience across the platform. The categories of cookies we use are as follows:

• Essential cookies — strictly necessary for the platform to function, including session management, login state, and security tokens. These cannot be disabled without impairing core functionality.
• Functional cookies — remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies — collect aggregated, anonymised data about how players navigate the site, helping us identify areas for improvement.
• Marketing cookies — used only if you have consented to receiving personalised promotional content. These help us measure the effectiveness of our campaigns and tailor offers relevant to your interests.

You may adjust your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of the six6as platform.

9. Your Privacy Rights

As a player on six6as, you hold the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any information we hold is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure — subject to our legal retention obligations, you may request deletion of your personal data.
• Right to restriction — you may ask us to temporarily restrict processing of your data in certain circumstances, for example while a dispute is under investigation.
• Right to data portability — you may request that we provide your personal data in a structured, commonly used format for transfer to another service provider.
• Right to object — you may object to processing of your data where we rely on legitimate interests as our legal basis, particularly in relation to direct marketing.
• Right to withdraw consent — where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request within 3 business days and provide a full response within 30 days (Bangladesh Standard Time, UTC+6). In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

10. Children's Privacy

11. Changes to This Privacy Policy

six6as reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via the email address associated with their account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the six6as platform following the posting of any changes constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please reach out to our dedicated support team:

• Email: [email protected]
• Response Time: Within 24 hours, Bangladesh Standard Time (BST, UTC+6)
• Availability: 24 hours a day, 7 days a week, including public holidays

We take all privacy enquiries seriously and commit to responding to every data-related request promptly and transparently.